Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using NeoAgora services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

NeoAgora provides AI-powered website building, customer relationship management (CRM), AI chat agents, appointment booking, and related business tools. We reserve the right to modify or discontinue any service at any time.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our services. You may not attempt to gain unauthorized access to any part of our services or systems.

5. Intellectual Property

All content, features, and functionality of our services are owned by NeoAgora and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of content you create using our tools.

6. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise specified. We reserve the right to change our pricing with reasonable notice.

7. Limitation of Liability

NeoAgora shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you in the past twelve months.

8. Termination

We may terminate or suspend your account at any time for violation of these terms. Upon termination, your right to use our services will immediately cease.

9. Contact

For questions about these Terms of Service, please contact us at [email protected] or visit our contact page.